As the M7324+CAP replacement, the Nortel Business Series Terminal Central Answering Position (BST CAP) embodies the same high quality, flexibility and expandability you have come to expect from Nortel. It is ergonomically designed to ensure administrative assistants, receptionists and emergency contact center personnel distribute calls more efficiently. By attaching up to four T24 Key Indicator Modules (KIMs) directly to a T7316E, users can elevate their operations while maintaining exceptional customer service. The result is an elegant desktop telephone solution ready to transform the pace and efficiency of any business operation while maintaining exceptional customer service standards.

Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).

The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

The Norstar VoIP Gateway is a VoIP trunk-side networking solution that enables voice applications to be handled over the data infrastructure. The VoIP Gateway allows existing small multi-site Norstar customers to cost effectively enter into the VoIP environment while providing an opportunity for large multi-site companies with Norstar systems to slowly migrate their voice network to IP.
The Norstar VoIP Gateway is an external box that interfaces to the Norstar system over up to four loop start analog lines, providing a 10/100 BaseT Ethernet connection LAN.